FAQs

The app doesn’t work on my device, what can I do?

Learning Potential will work on Apple devices using iOS 7 and above and Android devices using Android Jelly Bean 4.3 and above. Make sure you have updated your device to the latest operating system.

Does the app have in-app purchases?

There are no in-app purchases.

What information does the app collect?

Learning Potential does not capture your personal information. If you chose to personalise the app, your information stays on your device.

Can I give feedback on the app?

Yes! Please email us at parentengagement@education.gov.au.

You can also like our Facebook page and leave us a suggestion.

How do I save an article?

Scroll to the end of the article and tap ‘favourite’. This will save the article in your favourites to make it easy to find again.

How do I share?

Scroll the end of the article and tap ‘share’. You can then select to share using Facebook, Twitter or email.

How many children can I add to the app?

You can add up to six children to the Learning Potential app.

How can I set a reminder?

Scroll to the end of the article and tap ‘reminder’. Select the day and time for your reminder. The reminder will be set for the same day and time each week, until you turn it off.

How do I turn off a reminder?

Tap ‘reminders’ to see all the reminders you have set. You can switch a reminder off or tap ‘edit’ to delete a reminder. 

I’ve got an idea, how can I share it?

We’d love to hear your ideas! Send an email to parentengagement@education.gov.au or like our Facebook page and leave us a suggestion.

Where can I download the mobile application from?

Learning Potential is available for download from the Apple App Store and Google Play Store.

Who are the experts who have informed your content?

The app was developed by the Australian Government Department of Education and Training in consultation with the Australian Curriculum, Assessment and Reporting Authority (ACARA). Education policy research, including findings from the Australian Research Alliance for Children and Youth, together with feedback from parents has been used to inform the content.

How can I share this app with my friends?

We’d love you to tell everyone about Learning Potential! You can share the app with your friends through email, Facebook and Twitter. Scroll to the end of the article and tap ‘share’. You can then select to share using Facebook, Twitter or email.

Why should I do more at home? Isn't it the school’s job?

Researchers around the world agree that when parents are involved in their child’s learning, it really can have a positive impact. Learning Potential provides parents with helpful information and tips on things they can do at home, to build on the education their child receives in school. The information, tips and strategies on the Learning Potential app are intended to be used in combination with the school teacher's lessons and feedback provided by the teacher.

What are the quick things I can do to help my child?

Tips and activities for being involved in your child's learning are available from the Learning Potential app. You can download the app from the Apple App Store and Google Play Store.

Do I have to do these activities?

The free Learning Potential app is a support tool for parents who want some ideas on the things they can do to support their child's learning at home. It provides general information for parents should you wish to use it.

Is the app content available in other languages?

The Learning Potential app content is currently only available in English. 

How can I get this information if I don’t have a smartphone?

All of the information from the Learning Potential app is available on this website.

How do I know I’m making a difference?

The information, tips and strategies on Learning Potential can be used in combination with the school teacher's lessons and feedback provided by the teacher. Talk to your child's teacher to find out how your child's learning is progressing.

Is there advice for parents with a special needs child or learning delays?

There are links to additional information about education in Australia on this website and the Learning Potential app – your one-stop shop to stay linked to education in Australia.

Is this going to be time consuming?

The resources in Learning Potential are designed to be used at any time, so you can fit them into your daily routine.

The app uses up a lot of my phone space are there other options for getting this information?

All of the information available on the mobile phone app is available from this website.

Last modified on Friday 4 December 2015 [343|729]